Our products are made to order and shipped to you via USPS Priority Mail. Once we have completed baking your order, shipping time takes approximately 2 to 3 business days.
We use USPS Priority Mail to ship your order. Unfortunately we have no control over our shipper USPS. If you receive a package that has damaged or destroyed products please contact us as soon as possible, send us a photo of the damages and we will replace your order.
How long does it take to bake my order?
Once we receive your order, it takes approximately 1 to 3 days to hand bake your order based on the size of the order. Please take into consideration weekends and holidays.
How long will the Biscotti keep?
Our Biscotti has a shelf life of approximately 2 months in a container. For the freshest taste possible you may freeze biscotti in an airtight container and remove from freezer when needed. Freezing biscotti will keep it fresh for up to 3-4 months.
How long will Pizzelles keep?
Pizzelles can last approximately 3 months in a container on a shelf or countertop. You may place them in the refrigerator or freezer for added freshness.
What if I am not satisfied with my order?
Our goal is to offer excellent customer service and make sure our customers are happy. If for any reason you are not satisfied, please contact us within 7 days of receipt of your order. You may contact us by email at firstname.lastname@example.org. We will do our best to satisfy your needs. We do not offer refunds. All sales are final.
Thank you, we appreciate your business!